Appointment
Rearranging and
Cancellation

Cancellation Policy

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My policy is to be as flexible as possible with appointments and works on the basis of mutual trust.

 

Should an emergency occur and I need to cancel a treatment, I will do my best to give at least 24 hours notice to change the appointment. I ask that clients do the same, as this allows both sides to re-arrange plans where necessary.

 

Late cancellations and no-shows really affect the income of an independent practice.

 

Should a client cancel an appointment within 24 hours of the scheduled time, or not turn up, I reserve the right to charge the full treatment fee.

 

Given less than 48 hours notice of cancellation by a client, I reserve the right to charge 50% of the treatment fee.

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Please notify the clinic if you need to rearrange or cancel your appointment

on 01633 615993 or via the Jane app https://riscachiropractic.janeapp.co.uk/